Privacy Policy

Raw Defence ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.rawdefence.com (the "Site"), and purchase our products.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us, including but not limited to:

Name
Email address
Phone number
Billing and shipping addresses
Payment information (credit card details, billing address)
Account username and password
Purchase history

1.2 Non-Personal Information: We may collect non-personal information about your interactions with the Site, including but not limited to:

Browser type and version
Operating system
IP address
Pages visited and time spent on the Site
Referring website

2. How We Use Your Information

2.1 To Provide and Improve Our Services:

Process and fulfill your orders
Communicate with you about your orders and account
Provide customer support
Improve the functionality and user experience of the Site

2.2 Marketing and Promotional Communications:

Send you marketing emails and promotional offers (you can opt-out at any time)
Conduct surveys and market research to better understand our customers

2.3 Legal and Compliance:

Comply with legal obligations and regulations
Prevent fraud and enhance the security of our Site

3. How We Share Your Information

3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us with:

Payment processing
Order fulfillment and shipping
Email marketing and communications
Website hosting and maintenance
Data analysis and research

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena or court order.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Update: You can access and update your personal information by logging into your account on the Site.

5.2 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

5.3 Delete: You can request the deletion of your personal information by contacting us at hello@rawdefence.com. We will take reasonable steps to delete your information, except where we are required to retain it for legal or legitimate business purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files stored on your device that help us understand how you use the Site and improve its functionality. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

The Site is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on the Site and update the effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@rawdefence.com

Raw Defence Email: hello@rawdefence.com